Business Administration Apprenticeship (Admissions) – Glenthorne High School – Sutton

Vacancy description

The desired candidate will provide administrative support to the school’s admissions department.  Additional administrative duties will be required to support the school’s pastoral provision e.g. keeping records of exclusions and behaviour incidents. The candidate will work with the Admissions Manager to administer the admissions process for both the primary and secondary school.  Key responsibilities will be:

  • Responding to general enquiries from parents about the admissions process for primary, secondary and Sixth Form entry.
  • Arranging interviews for parents of new Year 7 pupils as well as any similar arrangements for Nursery and Reception entry.
  • Arranging Sixth Form interviews for prospective students.
  • Arranging Year 7 Induction Day and Evening as well as any similar arrangements for Nursery and Reception.
  • Liaising with primary schools to obtain pupil information.
  • Attending Prospective Parents Evening to answer questions about admissions.
  • Assisting with the preparations for Banding Tests.
  • Preparing information on medical & social admission applications for Governor meetings.
  • Responding to enquiries regarding admission appeals, and collating and sending out appeal packs.
  • Assisting with the arrangements for appeal hearings for applications to secondary, primary and nursery.

Excellent communication skills, both verbal and written, will be required as well as an attention to detail to ensure accurate information is passed onto parents regarding the admissions process. You will also:

  • Assist the Admissions Manager in maintaining the pupil database on SIMS as well as filing pupil records.  In addition, you will upload and download Common Transfer Forms for pupils joining and leaving the school (training will be given on the above).
  • Assist the Admissions Manager on the completion and submission of statutory returns to the local authority.
  • Provide support in keeping electronic records of exclusions and preparing statistics for the Headteacher and Governors.
  • Be given training in minute taking in order to minute meetings for Heads of Year.
  • Assist the Admissions Manager in preparing documentation for the pupil Academic Review Day:  photocopying, collating.

Training will be provided on our switchboard and you will be required to act as relief Receptionist on occasions.  A good professional appearance and telephone manner will be required as you will be the first point of contact for visitors to the school.

At the end of the 12 month apprenticeship, you will be expected to be able to:

  • Undertake administrative and office based tasks as required including filing, photocopying, scanning, setting up induction days and interviews and meetings.
  • Contribute to and support the delivery of a high quality Admissions service for the school.
  • Provide high quality, accurate report typing and data entry.
  • Act as a first point of contact for Admissions enquiries and refer more complex enquires to the Admissions Manager.
  • Manage the school Reception Desk and provide a professional front-of-house service.
  • Demonstrate flexibility and a motivation to learn new skills
  • Work as part of a team but also demonstrate initiative.

Training to be provided

  • Level 3 Diploma in Business and Administration
  • Level 2 Functional Skills Maths
  • Level 2 Functional Skills English
  • Level 2 Functional Skills ICT

Desired skills

  • Experience of working as part of a team in a flexible and cooperative manner
  • Intermediate knowledge of MS Windows & Office software including WORD, EXCEL and Outlook
  • Good standard of written English with the ability to draft, layout & format reports, correspondence & documents; good understanding of grammar & spelling
  • Good typing skills – ideally touch typing
  • Organised approach, attentiveness to detail and good planning skills
  • Ability to meet deadlines and work under pressure
  • A good work attendance record, with no health problems likely to impact adversely on performance in post
  • Ability to maintain confidentiality of information & discretion when handling sensitive information

Qualifications required

The preferred candidate will have finished their GCSE or other skills qualifications in English and Maths, though consideration will be given to highly-motivated young people willing to achieve a qualification in Functional Skills (English, Maths & ICT) at Levels 1 & 2.

Personal qualities

  • A level of maturity commensurate with working in a school environment will be required
  • An appreciation of the safeguarding requirements of working in a school environment
  • An appreciation of the need for confidentiality
  • Willing to learn and develop professionally
  • Committed to self-development
  • Does what they say they will do when they make a commitment – i.e. show up on time and not let people down
  • Values others – understanding of equality and diversity issues
  • Excellent telephone manner and communication skills
  • Ability to communicate verbally and in writing with excellent interpersonal skills and a courteous, professional manner
  • Confident to take the lead when appropriate
  • Committed to collective success
  • Creative and innovative
  • Flexible approach to work, use of initiative and willingness to take on new tasks

Future prospects

The Apprenticeship pathway will prepare learners to progress to a Level 4 Apprenticeship and  move to higher levels of work or enable learners to work unsupervised (e.g. Team Leader, Account Manager).

Greater London|
36 mon - fri|
5 - 5.50 per hour